Help / FAQs

Shaadi Chat
  1. Who can I see online on my Shaadi Chat list?
    On the Shaadi Chat list you can see Accepted Members, Shortlists and Matches who are online. Using Shaadi Chat is completely FREE.
  2. What additional benefits do I get as a Premium Member?
    As a Premium Member, you can initiate Chats and highlight your Profile in order to get faster responses.
  3. Can I search for Members who are currently Online on Shaadi.com?
    Yes, you can search for Online Members by using the Who is Online search.
  4. If I am already chatting with someone and do not wish to be disturbed by getting more Chats what can I do?
    You can appear offline to all Members while continuing to chat with Members you prefer. You can do this by changing your Chat Status from “I am Online” to "Invisible".
  5. I do not wish to receive Chat requests when I am browsing on Shaadi.com what do I do?
    You can go offline from Shaadi Chat by changing your Chat status from "I am Online" to "Offline". Please note that this will decrease your chances of being contacted, as Members will not see you online on their Shaadi Chat list.
  6. How can I stop chatting with a particular Member?
    You can “Ignore” or “Decline” a particular Member if you do not wish to receive any Chats from them. These Members will also not be able to see you online on Shaadi Chat.